Book now
Legal

Privacy Policy

How we collect, use and protect information on this website. Last updated November 10, 2026.

01

Who We Are

Walk In Women's Gynecology PLLC, doing business as NY 360 Wellness Medicine, operates this website. Our office is at 535 Clinton Avenue, Brooklyn, NY 11238. You can reach us at connect@ny360wellness.com or 516-363-3622. In this policy, "we" and "our" mean NY 360 Wellness Medicine. This policy explains what we collect through this website, our online forms, and the ads we run on platforms like Facebook, Instagram and Google, and what we do with it.

02

Your Medical Records Are Handled Separately

Once you become a patient, the health information created in the course of your care is protected health information under HIPAA. That information is governed by our Notice of Privacy Practices, which you receive at your first visit, not by this website policy. This policy covers information collected through the website and our marketing before and outside of treatment. Please do not send detailed medical history, test results or other sensitive health details through a website form or regular email. Neither is a secure channel. Tell us you would like to talk and we will get you to a private one.

03

Information You Give Us

When you fill out a form, book a consult, call us, or reply to a text or an ad, we may collect your name, email address, phone number, city or ZIP code, the reason you reached out, your preferred appointment time, and anything else you choose to type into a message box or tell our scheduling team.

04

Information Collected Automatically

When you visit the site, we and our service providers may automatically collect your IP address, general location, browser and device type, the pages you viewed and how long you stayed, and how you arrived, for example from a search engine, a social post or an ad.

05

Cookies, Pixels and Advertising Tools

We use cookies and similar technologies. Some are necessary to make the site work. Others measure how the site is used so we can improve it. We also use advertising tools, including the Meta pixel for our Facebook and Instagram ads and, where applicable, Google advertising tools. These tell us which ads lead to appointments and allow us to show ads to people who have already visited the site. You can control cookies in your browser settings, adjust your ad preferences inside Facebook, Instagram and Google, and use the industry opt out pages run by the Digital Advertising Alliance and the Network Advertising Initiative.

06

How We Use Your Information

We use it to respond to you, to book and confirm appointments, to answer questions about our services, to send information you asked for, to improve the website and our patient experience, to measure and target our advertising, and to meet our legal and professional obligations.

07

Calls and Text Messages

If you give us your mobile number and check the text message box on our contact form, you agree to receive text messages from NY 360 Wellness Medicine, or from the scheduling team that answers our phones, about your inquiry and your appointments. Checking the box is optional and is not required to submit the form or to become a patient. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop messages and HELP for help. We do not sell mobile numbers. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. See our Terms and Conditions for the full text messaging terms.

08

Who We Share It With

We share information with service providers who work on our behalf under contract, which can include our website host, our scheduling and call team, our email and analytics providers, our advertising platforms and our payment processor. We do not sell your personal information. We may disclose information if the law requires it, if we need to protect someone's safety, or in connection with a sale or transfer of the practice.

09

How Long We Keep It

We keep website and marketing information only as long as we need it for the purpose it was collected, then delete it or remove anything that identifies you. Patient records are kept for the period required by New York medical record law, which is separate from this policy.

10

How We Protect It

We use reasonable administrative, technical and physical safeguards to protect the information we hold, consistent with the New York SHIELD Act. No website or email system is ever completely secure, so please use good judgment about what you send us online.

11

Your Choices

You can ask us what information we hold about you, ask us to correct it, ask us to delete it, or ask us to stop contacting you for marketing. Use the unsubscribe link in any email, reply STOP to any text, or email connect@ny360wellness.com. Depending on where you live you may have additional rights under your state's privacy law, and we honor requests from patients in any state.

12

Children

This website is meant for adults. It is not directed to children under 13 and we do not knowingly collect information from them. If you believe a child has given us information, contact us and we will remove it.

13

Other Websites

Our site links to other places, like our booking system, map listings and social pages. Those are run by other companies under their own privacy policies, and this policy does not cover them.

14

Changes to This Policy

If we change this policy we will post the new version here and update the date at the top of the page. Please check back from time to time.

15

How to Reach Us

Questions about this policy or about your information can go to NY 360 Wellness Medicine, 535 Clinton Avenue, Brooklyn, NY 11238, connect@ny360wellness.com, 516-363-3622.

If you are an existing patient and your question is about your own medical record, please call the office at 516-363-3622 so we can help you on a private line.